Thank you for choosing Farm Organic.
If you aren’t satisfied with your order, you can reach out to email@example.com and our team will be happy to assist you promptly.
Purchases made from the online store of www.farmorganicindia.com cannot be returned after purchase. We offer full replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone, customer needs to share the image of the package damaged during transit. Replacement Orders and Refunds will be processed only if the query is raised within 15 days of placing the orders. Any queries or concerns beyond 15 days from the order confirmation date will not be entertained.
Damaged/Incorrect Product Received
Please attach a picture of the delivered order along with the invoice for our internal quality checks. Allow us 24 hours to review your ticket and send you a replacement after necessary internal checks, if applicable
Item missing from the order
Please attach an image of the invoice for the delivered parcel. Allow us 24 hours to review your case and send you the replacement after internal checks, if applicable.
Expired Product Received
Although it won’t ever happen since every product In our facility undergoes a strict quality check.
Please attach a picture of the product showing the expiry date and the invoice. Allow us 24 hours to review your ticket and send you a replacement after necessary internal checks, if applicable
We wish to keep our carbon footprint in check our products lose freshness over the course of the return process. So we just allow minimal returns as such special cases*.
Farm Organic endeavors to work very hard to deliver the best products and an unparalleled shopping experience. However, given the scale of operation, at times some minor glitches are unavoidable. If at any point you are discontented with the product delivered to you, feel free to drop in a line at firstname.lastname@example.org, however, please do not discard the product before getting in touch with our team.